CIS-PA Exam Preparation

Certified Implementation Specialist - Platform Analytics

Official Exam Page ↗Official Study Guide ↗Practice Questions (60+)

Exam Details

60
Questions
90 min
Duration
70%
Passing Score
$450
Exam Fee

Exam Blueprint

ServiceNow Official Exam Blueprint
DomainWeight
Indicators & Indicator Sources
  • • Source conditions, facts tables, indicator types, configuration properties, and aggregation scripts
25%
Breakdowns & Breakdown Sources
  • • Breakdown sources, mappings, breakdown matrix, exclusions, scripted breakdown mapping, and bucket groups
25%
Visualization & Dashboards
  • • Platform Analytics visualizations, unified filters, choosing visualizations, dashboard management, performance, and KPI Details
25%
Architecture & Deployment
  • • Platform Analytics solution components, deployment tasks and sequence, common use cases, personas and stakeholders
10%
Data Collection
  • • Data collection process flow, collection configuration properties, fine-tuning and troubleshooting
10%
Administration & Advanced Solutions
  • • Content packs, platform features for advanced data collection, and Spotlight configuration
5%

Study Plan

Focus on high-weight topics first for maximum impact. Topics are ordered by exam weight.

1

Indicators & Indicator Sources

25% weight

Source conditions, facts tables, indicator types, configuration properties, and aggregation scripts.

Key Concepts to Master:

Indicator types (Manual, Automated, Formula)Indicator Sources and source conditionsFacts tables for time-series dataAggregation methods (count, sum, avg)Scripted indicator sources+3 more
Practice (15 questions)Learn Concepts
2

Breakdowns & Breakdown Sources

25% weight

Breakdown sources, mappings, breakdown matrix, exclusions, scripted breakdown mapping, and bucket groups.

Key Concepts to Master:

Breakdown source types (Manual, Automated, Bucket)Breakdown mappings and field relationshipsBreakdown matrix visualizationScripted breakdown mappingBucket groups for numeric ranges+3 more
Practice (15 questions)Learn Concepts
3

Visualization & Dashboards

25% weight

Platform Analytics visualizations, unified filters, choosing visualizations, dashboard management, performance, and KPI Details.

Key Concepts to Master:

Widget types and use casesDashboard creation and layoutUnified filtersAnalytics Hub and KPI DetailsWidget drilldowns+3 more
Practice (15 questions)Learn Concepts
4

Architecture & Deployment

10% weight

Platform Analytics solution components, deployment tasks and sequence, common use cases, personas and stakeholders.

Key Concepts to Master:

Premium vs Complimentary Performance AnalyticsData Collector and snapshot processIndicator Sources and process tablesPlugin activation and dependenciesSubscription Management (Tokyo+)+2 more
Practice (6 questions)Learn Concepts
5

Data Collection

10% weight

Data collection process flow, collection configuration properties, fine-tuning and troubleshooting.

Key Concepts to Master:

Data collection process flowCollection scheduled jobspa_scores and pa_snapshots tablesCollection frequency and schedulingHistorical data collection+3 more
Practice (6 questions)Learn Concepts
6

Administration & Advanced Solutions

5% weight

Content packs, platform features for advanced data collection, and Spotlight configuration.

Key Concepts to Master:

Content pack installation and customizationSpotlight anomaly detectionPA role managementContent migration between instancesPerformance tuning+1 more
Practice (3 questions)Learn Concepts

Required Courses

Official Now Learning courses that cover the exam content.

Course information coming soon. Visit the official exam page for the latest requirements.

Official Documentation

ServiceNow docs pages that map to the exam domains.

Documentation links coming soon. Visit docs.servicenow.com for the official documentation.

Prerequisites

  • •ServiceNow CSA certification
  • •Platform Analytics implementation experience
  • •Understanding of KPIs and metrics

Ready to Practice?

Test your knowledge with 60+ practice questions

Start Practicing