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Choose Your Certification

21 ServiceNow certifications across 13 categories

Foundation

2 exams
entryAvailable
$210

CSA

Certified System Administrator

60•90 min•70%100+ practice
professionalComing Soon
$0

CIS-DF

Certified Implementation Specialist - Data Foundations

60•90 min•70%

Developer

1 exam
professionalComing Soon
$210

CAD

Certified Application Developer

60•90 min•70%

Architect

1 exam
expertComing Soon
$500

CTA

Certified Technical Architect

60•120 min•70%

Platform Owner

1 exam
professionalComing Soon
$210

CPOA

Certified Platform Owner Associate

60•90 min•70%

IT Service Management

1 exam
professionalComing Soon
$315

CIS-ITSM

Certified Implementation Specialist - IT Service Management

60•90 min•70%

Customer Service

2 exams
professionalComing Soon
$315

CIS-CSM

Certified Implementation Specialist - Customer Service Management

60•90 min•70%
professionalComing Soon
$315

CIS-FSM

Certified Implementation Specialist - Field Service Management

60•90 min•70%

Human Resources

1 exam
professionalComing Soon
$315

CIS-HR

Certified Implementation Specialist - Human Resources

60•90 min•70%

IT Operations Management

3 exams
professionalComing Soon
$315

CIS-Discovery

Certified Implementation Specialist - Discovery

60•90 min•70%
professionalComing Soon
$315

CIS-SM

Certified Implementation Specialist - Service Mapping

60•90 min•70%
professionalComing Soon
$315

CIS-EM

Certified Implementation Specialist - Event Management

60•90 min•70%

Security Operations

2 exams
professionalComing Soon
$315

CIS-VR

Certified Implementation Specialist - Vulnerability Response

60•90 min•70%
professionalComing Soon
$315

CIS-SIR

Certified Implementation Specialist - Security Incident Response

60•90 min•70%

Governance, Risk & Compliance

2 exams
professionalComing Soon
$315

CIS-RC

Certified Implementation Specialist - Risk and Compliance

60•90 min•70%
professionalComing Soon
$315

CIS-TPRM

Certified Implementation Specialist - Third-Party Risk Management

60•90 min•70%

IT Asset Management

2 exams
professionalComing Soon
$315

CIS-SAM

Certified Implementation Specialist - Software Asset Management

60•90 min•70%
professionalComing Soon
$315

CIS-HAM

Certified Implementation Specialist - Hardware Asset Management

60•90 min•70%

Strategic Portfolio Management

1 exam
professionalComing Soon
$315

CIS-SPM

Certified Implementation Specialist - Strategic Portfolio Management

60•90 min•70%

Service Provider

1 exam
professionalComing Soon
$315

CIS-SP

Certified Implementation Specialist - Service Provider

60•90 min•70%

CSA Exam Topics

Master every domain with targeted practice questions

🚨Incident Management🔍Problem Management🔄Change Management👤User Administration📊Reporting🛒Service Catalog🗄️Database Admin🧭UI Navigation
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