CIS-PA - Certified Implementation Specialist - Platform Analytics
The CIS-PA certification validates your expertise in implementing ServiceNow Platform Analytics for dashboards, reporting, performance indicators, and data-driven insights across the platform.
Exam Domains
From Official BlueprintThe CIS-PA exam covers these key areas (per the official ServiceNow exam blueprint). Master each domain to maximize your chances of passing.
Architecture & Deployment
Platform Analytics solution components, deployment tasks and sequence, common use cases, personas and stakeholders
Indicators & Indicator Sources
Source conditions, facts tables, indicator types, configuration properties, and aggregation scripts
Breakdowns & Breakdown Sources
Breakdown sources, mappings, breakdown matrix, exclusions, scripted breakdown mapping, and bucket groups
Data Collection
Data collection process flow, collection configuration properties, fine-tuning and troubleshooting
Visualization & Dashboards
Platform Analytics visualizations, unified filters, choosing visualizations, dashboard management, performance, and KPI Details
Administration & Advanced Solutions
Content packs, platform features for advanced data collection, and Spotlight configuration
Practice by Topic
Focus on specific areas to strengthen your weak points.
Architecture & Deployment
Platform Analytics solution components, deployment tasks and sequence, common use cases, personas and stakeholders.
Indicators & Indicator Sources
Source conditions, facts tables, indicator types, configuration properties, and aggregation scripts.
Breakdowns & Breakdown Sources
Breakdown sources, mappings, breakdown matrix, exclusions, scripted breakdown mapping, and bucket groups.
Data Collection
Data collection process flow, collection configuration properties, fine-tuning and troubleshooting.
Visualization & Dashboards
Platform Analytics visualizations, unified filters, choosing visualizations, dashboard management, performance, and KPI Details.
Administration & Advanced Solutions
Content packs, platform features for advanced data collection, and Spotlight configuration.
Sample Practice Questions
Try a few questions to see what to expect on the CIS-PA exam
15 free questions available
Get Full CIS-PA Access
Unlock all 60+ practice questions with detailed explanations
CIS-PA Only — Lifetime
Because we want you to succeed ✨
- All CIS-PA questions
- Timed mock exams
- Personalized study plan generator
- Detailed explanations
- Lifetime access — never expires
Lifetime Access
- ALL certifications included
- All practice questions
- Timed mock exams
- Personalized study plan generator
- Detailed explanations
- Lifetime access — never expires
- Future updates included
15 free questions available to try first • One-time payment, no subscription
Prerequisites & Preparation
Recommended Prerequisites
- 1ServiceNow CSA certification
- 2Platform Analytics implementation experience
- 3Understanding of KPIs and metrics
Exam Format
- •Multiple choice and multiple select
- •Proctored online or at testing center
- •Results available immediately
- •Valid for current release (Zurich)
Ready to Start Practicing?
Begin with our free questions to assess your current knowledge level.