Architecture & Deployment Questions
Platform Analytics solution components, deployment tasks and sequence, common use cases, personas and stakeholders.
About Architecture & Deployment
Platform Analytics (Performance Analytics) is ServiceNow's solution for visualizing trends, identifying bottlenecks, and measuring KPIs. This domain covers the core architecture—indicators, breakdowns, data collection, and dashboards—as well as deployment considerations like Premium vs Complimentary features.
Why This Matters for Your Exam
Architecture & Deployment is 10% of the CIS-PA exam. Questions focus on premium vs complimentary features, plugin activation, data collection components, and typical PA use cases.
Key Concepts to Master
Understand the difference between Premium PA (custom indicators, unlimited history) and Complimentary PA (180-day limit, pre-built only). Know the Data Collector's role in taking snapshots, the relationship between Indicator Sources and process tables, and the Subscription Management auto-activation starting in Tokyo.
Exam Tips
Remember that Complimentary PA limits you to 180 days of historic scores. Premium PA enables custom indicators, breakdowns, and widgets. Plugin activation happens via System Applications > All Available Applications.
Practice Questions
6 questions availableWhat is the maximum number of days of historical data that can be visualized with Complimentary Performance Analytics for Incident Management?
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Which two features are available ONLY with a paid Performance Analytics subscription? (Choose two.)
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An administrator needs to activate Performance Analytics on a production instance. Where should they navigate to find and install the Performance Analytics Premium plugin?
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