Administration & Advanced Solutions Questions

Content packs, platform features for advanced data collection, and Spotlight configuration.

3 total questions2 free questions

About Administration & Advanced Solutions

Advanced PA solutions include Content Packs (pre-built indicator sets), Spotlight (automated anomaly detection), and integration with other ServiceNow features like Predictive Intelligence and dashboards.

Why This Matters for Your Exam

Administration & Advanced Solutions is 5% of the CIS-PA exam—the smallest domain. Questions cover content pack installation, Spotlight configuration, and advanced integration scenarios.

Key Concepts to Master

Content Packs are pre-built PA configurations for specific applications (ITSM, CSM). Spotlight uses machine learning to detect anomalies in indicator trends. Admin tasks include role management, content migration, and performance tuning.

Exam Tips

Content packs include indicators, breakdowns, and dashboards—install them to quickly enable PA for standard applications. Spotlight requires Premium PA and sufficient historical data for anomaly detection.

Practice Questions

3 questions available
1
understanding

Which Performance Analytics feature supports domain separation for collecting scores from multiple domains?

AKPI Composer
BAnalytics Hub
CDomain separation and Performance Analytics
DSpotlight

👆 Click an option above to select your answer

2
understanding

What does the Performance Analytics Integration capability allow?

AOnly importing data from external systems
BCollecting scores based on remote data or exposing Analytics Hub information to external systems
COnly exporting dashboards to PDF
DConnecting only to other ServiceNow instances

👆 Click an option above to select your answer