CIS-HR - Certified Implementation Specialist - Human Resources
The CIS-HR certification validates your expertise in implementing ServiceNow HR Service Delivery applications, including employee service center, case management, and HR workflows.
Exam Domains
From Official BlueprintThe CIS-HR exam covers these key areas (per the official ServiceNow exam blueprint). Master each domain to maximize your chances of passing.
HR System Architecture
ServiceNow HR plugins, HR table structure, and application scoping
Core HR Applications & Employee Center
Users, groups, skills, roles, assignment rules, HR services, catalog items, record producers, and Employee Center branding
HR Journeys & Lifecycle Events
Lifecycle events, journeys, activity sets, trigger conditions, activities, audience, and activity field mappings
Security & Data Protection
Platform security, role-based security, contextual security, delegated developer role, and HR data protection
Practice by Topic
Focus on specific areas to strengthen your weak points.
HR System Architecture
ServiceNow HR plugins, HR table structure, and application scoping.
Core HR Applications & Employee Center
Users, groups, skills, roles, assignment rules, HR services, catalog items, record producers, and Employee Center branding.
HR Journeys & Lifecycle Events
Lifecycle events, journeys, activity sets, trigger conditions, activities, audience, and activity field mappings.
Security & Data Protection
Platform security, role-based security, contextual security, delegated developer role, and HR data protection.
Sample Practice Questions
Try a few questions to see what to expect on the CIS-HR exam
15 free questions available
Get Full CIS-HR Access
Unlock all 81+ practice questions with detailed explanations
CIS-HR Only — Lifetime
Because we want you to succeed ✨
- All CIS-HR questions
- Timed mock exams
- Personalized study plan generator
- Detailed explanations
- Lifetime access — never expires
Lifetime Access
- ALL certifications included
- All practice questions
- Timed mock exams
- Personalized study plan generator
- Detailed explanations
- Lifetime access — never expires
- Future updates included
15 free questions available to try first • One-time payment, no subscription
Prerequisites & Preparation
Recommended Prerequisites
- 1ServiceNow CSA certification
- 2HR Service Delivery implementation experience
- 3Understanding of HR processes
Exam Format
- •Multiple choice and multiple select
- •Proctored online or at testing center
- •Results available immediately
- •Valid for current release (Yokohama)
Ready to Start Practicing?
Begin with our free questions to assess your current knowledge level.