CIS-PA Practice Questions

Certified Implementation Specialist - Platform Analytics

60 practice questions across 6 topics • 15 free

Exam Overview

60
Exam Questions
90 min
Duration
70%
Passing Score
$450
Exam Cost
60+
Practice Questions
15
Free Questions

Practice Questions

60 questions from 6 topics
1
knowledge

What is the maximum number of days of historical data that can be visualized with Complimentary Performance Analytics for Incident Management?

A90 days
B180 days
C365 days
DUnlimited

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2
understandingSelect all that apply

Which two features are available ONLY with a paid Performance Analytics subscription? (Choose two.)

ACustom Performance Analytics indicators and breakdowns
BPre-built indicators for Incident Management
CScores preserved for longer than 180 days
DBasic dashboard viewing
EGuided Setup wizard

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3
application

An administrator needs to activate Performance Analytics on a production instance. Where should they navigate to find and install the Performance Analytics Premium plugin?

ASystem Definition > Plugins
BSystem Applications > All Available Applications > All > Plugins filter
CPerformance Analytics > Admin Console > Plugins
DSystem Update Sets > Retrieved Update Sets

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4
understanding

When using a formula indicator, what happens by default if one of the contributing indicators has no score for a collection period?

AThe formula calculates using zero for the null indicator
BThe formula indicator returns no score
CThe formula raises an error in the job log
DThe formula skips that indicator and calculates with remaining values

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5
knowledge

Which checkbox must be selected on a formula indicator to enable handling of null scores from contributing indicators?

AEnable null score handling
BAllow formula component to be null
CSkip null indicators
DCalculate on empty values

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6
application

A PA administrator manually enters scores for an automated indicator in the Scoresheet. What happens when the next data collection job runs?

AThe manually entered scores are preserved and the job skips those periods
BThe manually entered scores are overwritten by the job
CThe job fails with a conflict error
DThe job merges the manual and collected scores

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7
understanding

What is the purpose of an element filter in Performance Analytics?

ATo calculate indicator scores from filtered data
BTo specify or limit the displayed breakdown elements on visualizations
CTo define which indicators appear on dashboards
DTo restrict user access to specific dashboards

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8
knowledge

Which role is required to create an element filter in Performance Analytics?

Apa_viewer
Bpa_power_user
Cpa_data_collector or admin
Dpa_contributor

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9
understandingSelect all that apply

In which two places can element filters be applied in Platform Analytics? (Choose two.)

AKPI Details Filters pane under 'Refine by'
BData collection job configuration
CAnalytics Hub when selecting a breakdown
DIndicator source definition

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10
understanding

What is the primary function of data collector jobs in Performance Analytics?

ATo create new indicators automatically
BTo take periodic snapshots of process tables and store them in Scores and Snapshots tables
CTo export dashboard data to external systems
DTo validate indicator configurations

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11
knowledge

What is the recommended relationship between a data collector job's schedule and an indicator source's frequency?

AThe job should run more frequently than the indicator frequency
BThe job schedule should match the indicator source frequency
CThe job should run less frequently than the indicator frequency
DThere is no relationship between job schedule and indicator frequency

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12
knowledge

Where can administrators manage Platform Analytics Solution content, widgets, dashboards, and diagnose errors from a single location?

ASystem Properties module
BPerformance Analytics Admin Console
CDashboard Editor
DKPI Composer

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13
understanding

What does Spotlight help users accomplish in Performance Analytics?

ACreate animated dashboard transitions
BIdentify and rank records of interest based on multiple weighted criteria
CHighlight specific time periods on charts
DExport dashboards as presentations

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14
understanding

Which Performance Analytics feature supports domain separation for collecting scores from multiple domains?

AKPI Composer
BAnalytics Hub
CDomain separation and Performance Analytics
DSpotlight

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15
understanding

What does the Performance Analytics Integration capability allow?

AOnly importing data from external systems
BCollecting scores based on remote data or exposing Analytics Hub information to external systems
COnly exporting dashboards to PDF
DConnecting only to other ServiceNow instances

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Exam Domains

Architecture & Deployment

10%

Platform Analytics solution components, deployment tasks and sequence, common use cases, personas and stakeholders

Indicators & Indicator Sources

25%

Source conditions, facts tables, indicator types, configuration properties, and aggregation scripts

Breakdowns & Breakdown Sources

25%

Breakdown sources, mappings, breakdown matrix, exclusions, scripted breakdown mapping, and bucket groups

Data Collection

10%

Data collection process flow, collection configuration properties, fine-tuning and troubleshooting

Visualization & Dashboards

25%

Platform Analytics visualizations, unified filters, choosing visualizations, dashboard management, performance, and KPI Details

Administration & Advanced Solutions

5%

Content packs, platform features for advanced data collection, and Spotlight configuration

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