Data Integrity & Sources Questions

Importing data, software discovery, normalization, content services, and publisher packs.

8 total questions3 free questions

About Data Integrity & Sources

Data Integrity covers how software data flows into ServiceNow, Discovery integration, normalization processes, publisher packs for specific vendors, and third-party data source integration.

Why This Matters for Your Exam

This domain is 28% of the exam - the second largest. Expect questions on SCCM integration, publisher packs (Adobe, Citrix, IBM, Microsoft, Oracle, SAP, VMware), discovery models, software installations, and IRE API usage.

Key Concepts to Master

Understand the difference between software models and discovery models. Know the primary key fields for matching installations to discovery models (Publisher, Display Name, Version). Master publisher pack capabilities and when to use each.

Exam Tips

Discovery models cannot be created manually - they're auto-created during discovery. The IRE API is used for third-party discovery integration. SCCM plugins are being deprecated in favor of Service Graph Connectors. Each publisher pack has specific license metrics.

Practice Questions

14 questions available
1
knowledge

Which table is populated when setting up Microsoft SCCM for Software Asset Management?

ASoftware Model [cmdb_sw_model]
BSoftware Installation [cmdb_sam_sw_install]
CDiscovery Model [cmdb_sam_sw_discovery_model]
DSoftware Entitlement [alm_entitlement]

👆 Click an option above to select your answer

2
knowledgeSelect all that apply

Which plugins must be activated to pull software usage data from Microsoft SCCM? (Choose two.)

AIntegration — Microsoft SCCM 2016 (com.snc.integration.sccm2016)
BIntegration — Microsoft SCCM 2016 Software Usage (com.snc.samp.usage_sccm_2016)
CSoftware Asset Management Core (com.snc.samp)
DService Graph Connector Analytics (com.snc.sg.analytics)

👆 Click an option above to select your answer

3
understanding

Which is NOT a supported publisher pack for Software Asset Management?

AAdobe (com.sn_samp_adobe)
BSalesforce (com.sn_samp_salesforce)
COracle (com.snc.samp.oracle)
DVMware (com.sn_samp_vmware)

👆 Click an option above to select your answer