CIS-HR Exam Preparation
Certified Implementation Specialist - Human Resources
Exam Details
Exam Blueprint
ServiceNow Official Exam Blueprint| Domain | Weight |
|---|---|
HR System Architecture
| 30% |
Core HR Applications & Employee Center
| 30% |
HR Journeys & Lifecycle Events
| 20% |
Security & Data Protection
| 20% |
Study Plan
Focus on high-weight topics first for maximum impact. Topics are ordered by exam weight.
HR System Architecture
30% weightServiceNow HR plugins, HR table structure, and application scoping.
Key Concepts to Master:
Core HR Applications & Employee Center
30% weightUsers, groups, skills, roles, assignment rules, HR services, catalog items, record producers, and Employee Center branding.
Key Concepts to Master:
HR Journeys & Lifecycle Events
20% weightLifecycle events, journeys, activity sets, trigger conditions, activities, audience, and activity field mappings.
Key Concepts to Master:
Security & Data Protection
20% weightPlatform security, role-based security, contextual security, delegated developer role, and HR data protection.
Key Concepts to Master:
Required Courses
Official Now Learning courses that cover the exam content.
Course information coming soon. Visit the official exam page for the latest requirements.
Official Documentation
ServiceNow docs pages that map to the exam domains.
Documentation links coming soon. Visit docs.servicenow.com for the official documentation.
Prerequisites
- •ServiceNow CSA certification
- •HR Service Delivery implementation experience
- •Understanding of HR processes