Service Mapping Configuration Questions
Setup and configuration files, tuning, entry points, CI types, credentials, service maps, schedules, service groups, and technical services
About Service Mapping Configuration
Service Mapping Configuration covers the administrative setup and configuration of Service Mapping including entry points, credentials, service groups, and access control. This domain represents 20% of the CIS-SM exam.
Why This Matters for Your Exam
Key Concepts to Master
Entry point configuration, CI types and classification, credentials management, service maps and relationships, discovery schedules, service groups, technical services, roles and permissions.
Exam Tips
Practice Questions
11 questions availableWhich roles are preconfigured by Service Mapping to manage application services? (Choose two.)
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What capability does the app_service_user role provide compared to the itil role for viewing application services?
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In a hierarchy of service groups, what happens when a user is granted access to a parent service group?
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