CIS-HAM Certification

Data Integrity & Sources Questions

Trustworthy data, assets vs CIs, hardware discovery, normalization, and Hardware Model Normalization.

16 total questions3 free questions
All CIS-HAM Questions

About Data Integrity & Sources

Data Integrity covers how hardware data flows into ServiceNow, the relationship between assets and configuration items (CIs), Discovery integration, and Hardware Model Normalization for creating accurate hardware models.

Why This Matters for Your Exam

This domain is 27% of the exam. Expect questions on assets vs CIs, Discovery integration, CI to asset relationships, Hardware Model Normalization, Normalization Data Services, and data synchronization between CMDB and Asset tables.

Key Concepts to Master

Understand the difference between assets (financial) and CIs (technical). Master how Discovery populates the CMDB and triggers asset creation. Know how Hardware Model Normalization standardizes model data and provides lifecycle information.

Exam Tips

Assets track financial data (cost, depreciation); CIs track technical data. Not all CIs are assets, and not all assets are CIs. Hardware Model Normalization matches discovered hardware to normalized models. The Content Service provides model lifecycle data.

Practice Questions

16 questions available
1
knowledge

Which scheduled job normalizes hardware and consumable models by comparing data against the Hardware Asset Management Content Service?

AHAM- Model Reconciliation
BHAM- Hardware Normalization
CAsset Model Sync
DCMDB- Model Normalization

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2
understanding

What does the HAM- Hardware Normalization scheduled job NOT do?

AUpdate normalization-related fields like Normalized Product
BAdd, remove, or merge models
CCompare data against the Hardware Model Normalization Content Service
DUpdate the Normalized Manufacturer field

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3
application

An administrator needs to enable hardware model normalization for a non-default domain. Which table must be configured to enable normalization for a specific domain?

ADomain Settings [sys_domain_settings]
BDomain Asset Process Settings [alm_domain_asset_process_setting]
CAsset Normalization Config [sn_hwnorm_config]
DHardware Model Domain [cmdb_model_domain]

👆 Click an option above to select your answer