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CIS-EM Practice Questions

Certified Implementation Specialist - Event Management

60 practice questions across 6 topics β€’ 15 free

Exam Overview

30
Exam Questions
60 min
Duration
70%
Passing Score
$450
Exam Cost
60+
Practice Questions
15
Free Questions

Practice Questions

60 questions from 6 topics
1
understanding

What is the primary function of ServiceNow Event Management?

ATo create and manage service catalogs
BTo collect events from various sources and convert them into alerts for tracking and remediation
CTo manage software licenses across the organization
DTo perform network discovery and populate the CMDB

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2
knowledgeSelect all that apply

Event Management integrates with external monitoring tools using which two methods? (Choose two.)

AConnectors
BService Catalog items
CListeners
DKnowledge articles

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3
understanding

Which statement best describes the licensing model for Event Management in ServiceNow?

AIncluded with every ServiceNow platform license at no additional cost
BAvailable as a separate subscription from the main ServiceNow platform
COnly available as part of the Enterprise Security package
DRequires purchase of all ITOM products together as a bundle

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4
understanding

In the Event Management architecture, which component polls external event tracking tools and sends event information to the ServiceNow instance?

ADiscovery Sensor
BMID Server
CACC Agent
DEvent Processor

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5
knowledge

In which table does Event Management store incoming events before processing them into alerts?

Aem_alert
Bincident
Cem_event
Dcmdb_ci

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6
understandingSelect all that apply

Which two methods can be used to send events directly to a ServiceNow instance? (Choose two.)

AEmail server
BService Catalog request
CWeb service API
DKnowledge article

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7
knowledge

What is the navigation path to create a new Event Field Mapping in ServiceNow?

AAll > Event Management > Configuration > Field Mapping
BAll > Event Management > Rules > Event Field Mapping
CAll > System Definition > Event Mapping
DAll > ITOM > Event Configuration > Mappings

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8
understandingSelect all that apply

Which three mapping types are available when creating an Event Field Mapping? (Choose three.)

AMap field and transform value (Single field)
BMap field (Copy field)
CMap field using database query
DAdvanced mapping using script
EMap field using LDAP lookup

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9
knowledge

Which role is required to create and configure Event Field Mappings?

Aitil
Bevt_mgmt_admin
Cadmin
Devt_mgmt_user

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10
knowledge

How often are alert management rules checked by default in Event Management?

AEvery 5 seconds
BEvery 11 seconds
CEvery 30 seconds
DEvery 60 seconds

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11
understandingSelect all that apply

Which two roles can interact with Alert Management Rules? (Choose two.)

Aevt_mgmt_admin - can create and customize rules
Bevt_mgmt_operator - can manually run rules
Citil - can approve rule changes
Devt_mgmt_user - can delete rules

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12
understanding

What is the primary difference between pull and push connectors in Event Management?

APull connectors require more bandwidth
BPull connectors poll external tools while push connectors receive events sent to the instance
CPush connectors are only available for cloud sources
DPull connectors are faster than push connectors

πŸ‘† Click an option above to select your answer

13
knowledgeSelect all that apply

Which two pull connectors are provided with Event Management for Microsoft environments? (Choose two.)

ASCOM (System Center Operations Manager)
BMicrosoft Teams
CAzure Monitor
DMicrosoft 365

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14
understanding

What is the purpose of configuring threshold monitoring in Event Management?

ATo limit the number of alerts generated per day
BTo generate alerts when metrics exceed defined bounds
CTo control MID Server memory usage
DTo schedule event processing jobs

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15
understanding

Which plugin must be activated for Azure Metrics and AWS CloudWatch Metrics connectors to display in Event Management?

AEvent Management Core [com.snc.eventmgmt]
BOperational Intelligence [com.snc.sa.metric]
CCloud Management [com.snc.cloud]
DITOM Visibility [com.snc.itom.visibility]

πŸ‘† Click an option above to select your answer

Exam Domains

Event Management Overview

7%

ITOM solution positioning, customer challenges, Event Management features, operator workspace, alert intelligence, dependency maps, and CSDM integration

Architecture and Discovery

10%

Discovery and MID server architecture, Event Management architecture, CMDB integration, monitoring process, and MID server validation

Event Configuration and Use

27%

Event processing, event rules, filters, thresholds, operator workspace, message keys, CI binding, connectors, and scripting with regex/JavaScript/PowerShell

Alerts and Tasks

30%

Alert records, scheduled jobs, alert management rules, priority scores, incident creation, correlation rules, aggregation, and Service Operations Workspace

Event Sources

16%

Identifying event sources, push vs pull methods, inbound actions, monitoring connectors, and Agent Client Collector Monitoring

Metric Intelligence

10%

Metric intelligence capabilities, metric sources, data pipeline, anomaly bounds and thresholds, and Service Operations integration

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